Gošnik, Dušan, Ivan Beker, Jana Suklan, and Klemen Kavčič. “Management Model for Successful Business Processes: The Case of Transition Countries”. International Journal of Industrial Engineering and Management 7, no. 2 (June 30, 2016): 75–84. Accessed March 4, 2025. https://jged.uns.ac.rs/index.php/ijiem/article/view/218.