Journal of Graphic Engineering and Design

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut ero labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco.

Search
GUIDE FOR AUTHORS SUBMIT MANUSCRIPT
Vol. 15 No. 3 (2024): JGED - September 2024
Professional paper

The design of a model for providing information at local museums through mobile devices with Beacon technology

Full text article (PDF)
  • Chayanis Chuenchaichon,
  • Waraporn Mamee,
  • Sakeson Yanpanyanon
Chayanis Chuenchaichon
Naresuan University, Faculty of Architecture, Art and Design, Division of Innovative Media Design, Phitsanulok, Thailand
Waraporn Mamee
Naresuan University, Faculty of Architecture, Art and Design, Division of Innovative Media Design, Phitsanulok, Thailand
Sakeson Yanpanyanon
Naresuan University, Faculty of Architecture, Art and Design, Division of Innovative Media Design, Phitsanulok, Thailand
DOI: https://doi.org/10.24867/JGED-2024-3-005

Published 2024-09-01

abstract views: 408 // Full text article (PDF): 139


Keywords

  • Information system,
  • Beacon technology,
  • MUCON application,
  • local museums

How to Cite

Chuenchaichon, C., Mamee, W., & Yanpanyanon, S. (2024). The design of a model for providing information at local museums through mobile devices with Beacon technology. Journal of Graphic Engineering and Design, 15(3), 5–20. https://doi.org/10.24867/JGED-2024-3-005

Abstract

This research aimed 1) to study the information and information system of the museum, 2) to create a system for providing information within the museum via mobile applications, and 3) to assess the satisfaction of the users of information system within the museum via mobile devices by using Beacon technology. First, the data were collected from related documents and interview with experts, and the obtained data were then used for the design of a system and an application called MUCON which is Beacon technology for providing information within the museum. The designed information system and MUCON application were then tested and assessed by visitors at Ja Thawee Folk Museum in Thailand in terms of their satisfaction towards the performance of the information system and mobile application design, including additional comments and feedback by using questionnaire. The results showed that the system for providing information within the museum via mobile applications and MUCON application were successfully designed and created. Moreover, the satisfaction with the performance of the information system and mobile application design was also assessed and proved that they were suitable for use. Limitations of the study are discussed, and recommendations for further research are also made.

Article history: Received (March 7, 2023); Revised (May 31, 2023); Accepted (July 15, 2023)

PlumX Metrics

Dimensions Citation Metrics

Full text article (PDF)

References

  1. Adhitya, C., Andreswari, R. & Alam, P. F. (2021) Analysis and design of UI and UX web-based application in Maiproyek tartup using user centered design method in information system program of Telkom University. In: IOP Conference Series: Materials Science and Engineering 1077, The 5th International Conference on Information Technology and Digital Applications, ICITDA 2020, 13-14 November ž 2020, Yogyakarta, Indonesia. Bristol, IOP Publishing. pp. 1-8. Available from: doi: 10.1088/1757-899X/1077/1/012039
  2. As, M., Shimizu, H., Benaissa, B., Yoshida, K. & Köppen, M. (2022) Calibration cost reduction of indoor localization using Bluetooth Low Energy Beacon. Journal of Advanced Computational Intelligence and Intelligent Informatics. 26 (1), 97-106. Available from: doi: 10.20965/jaciii.2022.p0097
  3. Braidotti, L., Tijan, E., Aksentijević, S. & Balota, A. (2021) The use of Bluetooth Beacons in maritime emergencies. In: 10th Mediterranean Conference on Embedded Computing, MECO, 7-10 June 2021, Budva, Montenegro. New York, IEEE. Available from: doi: 10.1109/MECO52532.2021.9460235
  4. Brooke, C. (2017) Building an IT business: Indoor Beacon technology. Business 2 Community. Available from: https://www.business2community.com/brandviews/upwork/building-business-indoor-beacon-technology-01877792 [Accessed 5th May 2022]
  5. Casano, J., Agapito, J., Moreno, A. & Rodrigo, M. (2022) INF-based tracking and characterization of museum visitor paths and behaviors using Bluetooth Low Energy Beacons. ACM Journal on Computing and Cultural Heritage. 15 (2), 1-22. Available from: doi: 10.1145/3474830
  6. Chingchuang, C., Ono, K. & Watanabe, M. (2021) The study on the information architecture for the future airport information system. Journal of the Science of Design. 5 (1), 87-96. Available from: doi: 10.11247/jsd.5.1_1_87
  7. Chingchuang, C., Ono, K., Watanabe, M. & Paskevicious, A. (2020) The study of information system and its suitability for each media channel at airports in Thailand. Journal of the Science of Design. 4 (1), 59-66. Available from: doi: 10.11247/jsd.4.1_1_59
  8. Dalkılıç, F., Çabuk, U., Arikan, E. & Gürkan, A. (2017) An analysis of the positioning accuracy of iBeacon technology in indoor environments. In: International Conference on Computer Science and Engineering, UBMK’17, 5-8 October 2017, Antalya, Turkey. New
  9. York, IEEE. pp. 35-46. Available from: doi: 10.1109/UBMK.2017.8093459
  10. Dhanyatha, N. S., Chengappa, R., Patil, S., Swetha, H. L. & Madhu, B. K. (2019) A survey on systems using Beacon technology. International Research Journal of Engineering and Technology (IRJET). 6 (4), 4048-4052.
  11. Ðurdević, N., Labus, N., Barać, D., Radenković, M. & Despotović-Zrakić, M. (2022) An approach to assessing shopper acceptance of Beacon triggered promotions in smart retail. Sustainability. 14 (6), 3256. Available from: doi: 10.3390/su14063256
  12. Fischer, G. (2012) Context-aware systems: The ‘right’ information, at the ‘right’ time, in the ‘right’ place, in the ‘right’ way, to the ‘right’ person. In: Proceedings of the 11th International Working Conference on Advanced Visual Interfaces, AVI'12, 21-25 May 2012, Capri Island, Italy. New York, Association for Computing Machinery. pp. 287–294. Available from: doi: 10.1145/2254556.2254611
  13. Galitz, W. O. (2017) The Essential Guide to User Interface Design: An Introduction to GUI Design, Principles, and Techniques. Indianapolis, Wiley Publishing.
  14. Gearon, M. (2022) Information Architecture (IA) in UX. Medium. Available from: https://michaelgearon.medium.com/ information-architecture-ia-in-ux-91dae4e3124d [Accessed 10th June 2022]
  15. Gómez-de-Gabriel, J. M., Rey-Merchán, M., López-Arquillos, A. & Fernández-Madrigal, J. (2022) Monitoring worker exposure to COVID-19 and other occupational risks using BLE Beacons. Journal of Sensors. 2022. Available from: doi: 10.1155/2022/7254225
  16. Horiguchi, S. & Iwamatsu, K. (2018) From Munsell color system to a new color psychology system. Color Research and Application. 43 (6), 827-839. Available from: doi: 10.1002/col.22286
  17. Katchwattana, P. (2020) Contactless journey & smart airport of Thailand. SALIKA. Available from: https://www.salika.co/2020/08/12/u-tapao-contactless-journey-smart-airport-thailand/ [Accessed 20th December 2021]
  18. Khamchan, S. & Kullimratchai, P. (2022) Application of User Interface (UI) and User Experience (UX) in Platform Design. EAU Heritage Journal Science and Technology. 16 (2), 63-77.
  19. Knight Design (2020) Mobile web design patterns: A look at the thumb zone. Available from: https://www.knight-design.com/post/mobile-web-design-patterns-a-look-at-the-thumb-zone [Accessed 10th June 2022]
  20. Ko, T., Kim, B. & Jwa, J. (2022) Smart tourism information system and IoT data collection devices for location-based tourism and tourist safety services. International Journal of Advanced Culture Technology. 10 (1). 310-316.
  21. Kobayashi, S. (2009) Color Image Scale. Tokyo, Kodansha International.
  22. Komianos, V. (2022) Immersive applications in museums: An analysis of the use of XR technologies and the provided functionality based on systematic literature review. JOIV: International Journal on Informatics Visualization. 6(1), 60-73.
  23. Kumkrua, M., Chokchaisri, J. & Boonsomtob, S. (2020). Mobile application development with the use of Beacon technology to support historical tourism information in Kanchanaburi. Journal of Industrial Education. 19 (1), 35-46. Available from: doi: 10.30630/joiv.6.1.708
  24. Kureerung, P., Ramingwong, L., Ramingwong, S., Cosh, K. & Eiamkanitchat, N. (2022) A framework for designing usability: Usability redesign of a mobile government application. Information. 13, 470. Available from: doi: 10.3390/info13100470
  25. Kutzner, K., Schoormann, T. & Knackstedt, R. (2018) Digital transformation in information systems research: A taxonomy-based approach to structure the field. In: Proceedings of the 26th European Conference on Information Systems, ECIS 2018, 23-28 June 2018,
  26. Portsmouth, UK. Association for Information Systems. pp. 1-18.
  27. Little, A., Pell, R. & Blondel, M. (n.d.) Airport digital transformation: From operational performance to strategic opportunity. Available from: https://amadeus.com/documents/en/airports/research-report/airports-digital-transformation.pdf [Accessed 21st July 2021]
  28. Mazumder, F. K. & Das, U. K. (2014) Usability guidelines for usable user interface. IJRET: International Journal of Research in Engineering and Technology. 3 (9), 79-82.
  29. Molina-Gil, J., Caballero-Gil, P., Quesada-Arencibia, A. & Salvatore de Blasio, G. (2022) Application of fuzzy logic in a secure Beacon–based guidance system for public transportation. International Journal of Applied Mathematics and Computer Science. 32 (3), 371-387. Available from: doi: 10.34768/amcs-2022-0027
  30. Morville, P. & Rosenfeld, L. (2007) Information Architecture for the World Wide Web. Sebastopol, O'Reilly Media, Inc.
  31. Mourtzis, D., Milas, N. & Vlachou, A. (2018) An Internet of Things-based monitoring system for shop-floor control. Journal of Computing and Information Science in Engineering. 18 (2), 021005. Available from: doi: 10.1115/1.4039429
  32. Pacholczyk, D. (2014) The guide to UX design process and documentation. UXPin. Available from: https://www.slideshare.net/marcelograciolli/uxpin-guide-touxdesignprocessanddocumentation [Accessed 15th June 2022]
  33. PwC. (2016) Industry 4.0: Building the digital enterprise. Available from: https://www.pwc.com/gx/en/industries/industries-4.0/landing-page/industry-4.0-building-your-digital-enterprise-april-2016.pdf [Accessed 10th June 2022]
  34. Ruffa, J., Stevens, A., Woodward, N. & Zonfrelli, T. (2015) Assessing iBeacons as an assistive tool for blind people in Denmark. WPI. Available from: https://web.wpi.edu/Pubs/E-project/Available/E-project-050115-131140/unrestricted/iBeacons_IQP_final.pdf [Accessed 21st July 2021]
  35. Salkin, C., Oner, M., Ustundag, A. & Cevikcan, E. (2018) A Conceptual Framework for Industry 4.0. In: Ustundag, A., Cevikcan, E. (eds.) Industry 4.0: Managing the Digital Transformation. New York, Springer International Publishing, pp. 3-23. Available from: doi: 10.1007/978-3-319-57870-5_1
  36. Setiyani, L. & Tjandra, E. (2022) UI/UX design model for student complaint handling application using design thinking method (Case Study: STMIK Rosma Karawang). International Journal of Science, Technology & Management. 3 (3), 690-702. Available from: doi: 10.46729/ijstm.v3i3.505
  37. Sofia, R., & Mendes, P. (2019) An overview on push-based communication models for information-centric networking. Journal of Future Internet. 11 (3), 1-10.
  38. Spring, Y. (2021) COVID-19 and technology use by teenagers: A case study. Human Behavior and Emerging Technologies. 3 (1), 185-193. Available from: doi: 10.1002/hbe2.236
  39. The Secretariat of The Prime Minister. (2017) Thailand 4.0 drives the future towards stability, prosperity, and sustainability. Thai Koo Fah Journal. 33, 1-44.
  40. Treder, M. (2013) UX Design for Startups. UXPin. Available from: https://www.tirop.com/up/ux-design-for-startups-marcin-treder.pdf [Accessed 21st July 2021]
  41. Vo, V., Nguyen, D., Tran, T., Pham, M., Le, T. & Vo, P. (2021) A tourism support framework using Beacons technology. In: 8th NAFOSTED Conference on Information and Computer Science, NICS, 21-22 December 2021, Hanoi, Vietnam. New York, IEEE. pp. 342-347. Available from: doi: 10.1109/NICS54270.2021.9701537
  42. Wang, X., Wong, Y. D., Sun, S. & Yuen, K. (2022) An investigation of self-service technology usage during the Covid-19 pandemic: The changing perceptions of ‘self’ and technologies. Technology in Society. 70, 1-11. Available from: doi: 10.1016/j.techsoc.2022.102032
  43. Wattanacharoensil, W. (2019) The Airport Experience. In: Graham, A., Dobruszkes, F. (eds.) Air Transport: A Tourism Perspective. Amsterdam, Elsevier, pp. 177-189. Available from: doi: 10.1016/B978-0-12-812857-2.00013-0
  44. Wijs, P. (2020) Mobile app design: Keeping the thumb zone in mind. Medium. Available from: https://philwijs.medium.com/mobile-app-design-keeping-the-thumb-zone-in-mind-c1d4fafcd127 [Accessed 3rd April 2022]
  45. Wong, S., She, J. & Jeon, K. (2023) An efficient framework of energy status reporting for BLE Beacon networks. IEEE Internet of Things Journal. 10 (12), 10426-10437. Available from: doi: 10.1109/JIOT.2023.3237858
  46. Zorić, B., Dudjak, M., Bajer, D. & Martinović, G. (2019) Design and development of a smart attendance management system with Bluetooth low energy beacons. In: Zooming Innovation in Consumer Technologies Conference, ZINC, 29-30 May 2019, Novi Sad, Serbia. New York, IEEE. Available from: doi: 10.1109/ZINC.2019.8769433